Shipping Policy

Shipping Policy

Thank you for choosing Starline Mall Shop! We aim to provide a smooth and efficient shipping experience for all our customers. Please review our Shipping Policy for important information regarding your order's shipping process.

1. Shipping Methods

We offer various shipping options to meet your needs, including:

• Standard Shipping: Typically takes 5-7 business days.
• Express Shipping: Typically takes 2-3 business days.
• International Shipping: Available to select countries. Delivery times may vary based on destination.

2. Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• You will receive an email notification once your order has been shipped, including a tracking number for your convenience.

3. Shipping Rates

• Shipping rates are calculated based on the weight of your order and the shipping method selected at checkout.
• Free shipping may be available for orders over a certain amount. Please check our website for current promotions.

4. Delivery Times

• Delivery times may vary based on your location and the shipping method chosen.
• Please note that during peak shopping seasons or holidays, delivery times may be extended.

5. Order Tracking

• Once your order has shipped, you will receive a confirmation email containing your tracking number.
• You can track your order on our website or the carrier's website using the provided tracking number.

6. International Shipping

• We are pleased to offer international shipping to select locations. Please note that international orders may be subject to customs fees, taxes, and other charges that are the responsibility of the customer.
• Delivery times for international orders may vary based on customs processing and local delivery services.

7. Shipping Restrictions

• We currently do not ship to P.O. Boxes or military addresses (APO/FPO).
• If you have any questions about shipping restrictions or your specific location, please contact our customer service team.

8. Issues with Delivery

If you encounter any issues with your delivery, such as delays, lost packages, or damaged items, please contact us as soon as possible. We are here to help resolve any issues that may arise.

9. Contact Us

For any questions or concerns regarding shipping, please reach out to our customer service team:

• Email: support@starlinemallshop.com

Thank you for shopping with Starline Mall Shop! We appreciate your business and look forward to providing you with excellent service.